Kivra+ For the efficient Kivra user
Who is Kivra Plus for?
Kivra Plus is designed for the efficient user, helping Kivra users manage time-consuming tasks by streamlining processes and minimizing frustration from scattered workflows.
The service provides anytime access to key information, preventing the loss of important documents and forgotten invoices. By enhancing the information users receive in Kivra, they can easily store, find, and share essential documents with verified users—all in one place and tailored to their needs. This streamlined access saves time and reduces stress, allowing users to focus on what matters most.
PROJECT Kivra Plus premium service
TIMEFRAME 18 months
YEAR 2022-2024
DESIGN TEAM
UX Camilla Näsholm, UI Yui Komatsu Lindqvist Product Illustrator Rachel Pardo, UX Writing Isabel Guzman
MY ROLE
Designing Onboarding and Offboarding. Designing Non-Intrusive, Effective, and Educational Conversion Pathways.
CREDITS
Kivra+ Team & the extended Design team at Kivra.
What is Kivra?
Kivra launched in 2011 as a digital mailbox with a sustainability focus aimed at reducing paper usage and simplifying the process of sending and receiving mail. Today, it is a core part of the Swedish digital infrastructure, with the majority of the population as Kivra users. As a verification-driven digital ecosystem, Kivra supports 6 million people in Sweden with their everyday administration, allowing them to receive, upload, and organize documents securely without selling any data to third parties.
As a secure communication channel connecting 40,000 verified companies with users, Kivra is the most comprehensive service of its kind. It collaborates closely with trusted institutions and companies, creating a digital ecosystem that serves the Swedish population in unprecedented ways. Kivra's sustainability mindset permeates every aspect of its operations, providing a faster, cheaper, and more accessible way to communicate while encouraging individuals and organizations to reduce their carbon footprint.
